{"id":306648,"date":"2026-09-01T09:28:19","date_gmt":"2026-09-01T09:28:19","guid":{"rendered":"https:\/\/transformergt.com\/?page_id=306648"},"modified":"2026-09-01T09:28:20","modified_gmt":"2026-09-01T09:28:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/transformergt.com\/ar\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Answers to the questions we hear most from off-road and performance customers across the UAE and GCC. Can&#8217;t find what you&#8217;re looking for? <a href=\"https:\/\/transformergt.com\/ar\/contact-us\/\">Contact our team<\/a> and we&#8217;ll help you out.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ordering &amp; Products<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What kind of products does Transformer GT sell?<\/summary>\n<p class=\"wp-block-paragraph\">We specialise in performance and off-road accessories for trucks and SUVs, including exhaust systems, LED lighting, suspension and shocks, off-road armor and protection, ECU tuning, and dual battery \/ electronics upgrades. We carry trusted global brands such as Bilstein, Borla, Corsa, King Shocks, RealTruck, Undercover, Air Lift, Westin, and WeatherTech.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I know a part will fit my vehicle?<\/summary>\n<p class=\"wp-block-paragraph\">Most of our products list the exact make, model, and year they fit directly in the product title and description. If you&#8217;re not sure a part is compatible with your vehicle, contact us with your vehicle&#8217;s make, model, year, and trim and our team will confirm fitment before you order.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Are the products genuine and new?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. As an authorised dealer for the brands we carry, every part we sell is 100% genuine and brand new, backed by the manufacturer&#8217;s warranty.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping &amp; Delivery<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you deliver across the UAE?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, we offer fast delivery across the UAE, with free shipping on orders over AED 500. Orders are typically dispatched within 1-3 business days, depending on stock availability.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you ship to other GCC countries?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, we ship to Saudi Arabia, Bahrain, Kuwait, Oman, Qatar, and Jordan. Shipping cost and delivery time are calculated automatically at checkout based on your delivery address.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I track my order?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Once your order ships, you&#8217;ll receive a tracking number by email. You can also check your order status any time on our <a href=\"https:\/\/transformergt.com\/ar\/order-tracking\/\">Order Tracking<\/a> page.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I pick up my order in person?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, local pickup is available from our Abu Dhabi location. Select &#8220;Local Pickup&#8221; at checkout and we&#8217;ll notify you as soon as your order is ready for collection.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Installation &amp; Fitting<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can Transformer GT install the parts for me?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Our fully equipped Abu Dhabi workshop offers professional installation, custom fabrication, and fitting for everything we sell, from suspension and lighting to ECU tuning and armor upgrades. Book an installation slot when you place your order, or contact us to arrange a fitting appointment.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you offer custom fabrication work?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, our workshop team handles custom installs and fabrication for builds that need more than an off-the-shelf fit, including shock upgrades and armor protection tailored to your vehicle.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Returns, Warranty &amp; Support<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is your return policy?<\/summary>\n<p class=\"wp-block-paragraph\">Full details are available on our <a href=\"https:\/\/transformergt.com\/ar\/refund_returns\/\">Refund and Returns Policy<\/a> page. In general, unused items in their original packaging can be returned within the stated return window; contact us first so we can arrange the return.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What if a part is defective or damaged in transit?<\/summary>\n<p class=\"wp-block-paragraph\">Contact us within 48 hours of delivery with photos of the issue and your order number. We&#8217;ll arrange a replacement or repair through the manufacturer&#8217;s warranty at no extra cost to you.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Payments<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What payment methods do you accept?<\/summary>\n<p class=\"wp-block-paragraph\">We accept all major credit and debit cards, along with buy-now-pay-later options including Tabby and Tamara, so you can split your payment interest-free.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">Still need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our team is available 7 days a week to help with fitment questions, orders, and installation bookings. Reach us on <strong>+971 (02) 884 8381<\/strong> or <strong>+971 (055) 177 4100<\/strong>, or visit our <a href=\"https:\/\/transformergt.com\/ar\/contact-us\/\">Contact Us<\/a> page.<\/p>","protected":false},"excerpt":{"rendered":"<p>Answers to the questions we hear most from off-road and performance customers across the UAE and GCC. Can&#8217;t find what<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-306648","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Transformer GT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transformergt.com\/ar\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Transformer GT\" \/>\n<meta property=\"og:description\" content=\"Answers to the questions we hear most from off-road and performance customers across the UAE and GCC. 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